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Although the University of Zambia (UNZA) in its 2013-2017 strategic plan intends to meet increased demand for university education through expanded provision of Open Distance Learning as an option for mass teaching, there is no mention of an equitable increase in library and information resources...

Information is an important resource that plays a significant role in people’s daily professional and personal lives. One of the concerns of information professionals is the information seeking behaviour of different target groups of people because an effective information service largely depends...