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Subfield Strategy and Management Supervisor ISAAC N. SIMATE Areport Start Over

1. Assessing the impact of a managed services model on organisational performance in the Zambian telecommunications Industry

Njobvu, Jeremiah
2023·Master of Engineering Degree·University of Zambia

The telecommunications industry in Zambia has experienced rapid growth, leading to increased competition and operational complexities for telecommunication companies. In response, many firms have adopted the Managed Services Model (MSM) as a strategic approach to enhance their organizational...

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