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Zambia is a landlocked country located in Southern Africa. It has two land tenure types’ namely customary land tenure system and state titled land under the statutory land tenure system. Customary land tenure is the dominant system governing land administration of the major land mass of Zambia....

Conflict among human-beings is as old as human-beings themselves; however, we have survived this far due to our ability to resolve conflicts. It is also true that we spend most of our time at work interacting with other human-beings during work and inevitably are bound to find ourselves in...