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The purpose of this study was to investigate the impact of mobile money services on the profitability of Commercial banks in Zambia. The study was guided by three objectives; (i) To examine the level of use of mobile money services in Zambia; (ii) to assess the measures of financial performance...

This study sought to investigate the impact of electronic records management on service delivery in the Department of Immigration. Specifically, the study had the following five objectives to achieve at the end of the study: to establish employee’s experience with the electronic records...

The study investigated internal controls for Zambia Airports Corporation Limited financial performance. This was necessitated by the observance of weaknesses in internal controls and financial performance of selected parastatal bodies in Auditors General’s report for the year ended 31st December,...

This study explored how Zambia's high youth unemployment rate affected the rising crime rate of Lusaka Province's Chibolya Compound in Lusaka District. The research employed a case study design. Both quantitative and qualitative data were gathered using structured and semistructured...

This study investigates the influence of community-based education on the development of Netball careers in the underserved Chibolya Zone of Zambia, shifting the focus from viewing Netball solely as a game to recognizing it as a viable career path. Unlike previous research that mainly explores...

This research investigates the multifaceted factors shaping consumer decision-making in the purchase of motor vehicles, focusing on CFAO Motors Zambia Limited (CFAO) and its four brands—Toyota, Ford, Suzuki, and VW. The study aims to discern the primary influencers and their hierarchical...

The purpose of this study was to establish the nature of oral and written corrective feedback that teachers provided to learners of English Language at grade nine level in selected public secondary schools in Kabwe District, Central Province of Zambia. The study objectives were: (i) to establish...

Reading comprehension is multifaceted and intricate. The challenges the learner’s experience with reading comprehension demand for coordinated efforts by the teachers to help identify reading comprehension strategies and instructional approaches that can lessen the challenges that the learners...

The study investigated instructional strategies teachers use to teach reading comprehension to grade 3 learners, in the English language as they transitioned from learning in Kikaonde language. The objectives of the study were; to investigate instructional strategies teachers use to teach reading...

The study analyzed instructional techniques used by teachers in teaching reading comprehension in grade seven in selected primary schools of Monze district. The objectives of the study were: assess teachers knowledge of teaching techniques used in teaching reading comprehension, analyze...