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The study sought to examine the effect of customer service strategies on customer retention in a local commercial bank using Investrust Bank PLC as a case study being the only indigenous bank in Zambia. Primary data was collected from bank customers using a likert type scale questionnaire adapted...

Introduction Iron deficiency anaemia (IDA) is estimated to occur in (18%) of pregnant women in Africa despite universal supplementation programs being implemented since 2001, as recommended by the World Health Organisation. A lack of data on iron status and maternal factors associated with iron...

This research examined the corporate governance mechanisms of Zimbabwean indigenous banks and their impact on organizational effectiveness. It addressed two research concerns; to identify and discover Zimbabwean indigenous banks’ corporate governance irrationalities with regard to organizational...

The purpose of the study was to explore on barriers to the enterprising of cooperatives in Sesheke District. This was against the background that cooperatives were not enterprising for over a decade. Thus, the study enquired on; what cooperatives were doing in their quest to enterprise, why they...

In healthy persons, blood glucose is maintained in the range 3.5 – 8.0 mmol/L. However, in Diabetes Mellitus (DM) chronic hyperglycemia is observed due to defects in insulin secretion, insulin action or both. This study investigated glucose lowering effects of ethanolic leaf extracts of Cleome...

Forest reserves in Kabwe have undergone changes over the years due to encroachment by humans who are engaged in activities as such agriculture, charcoal production and even settlements. This has led to the deforestation of Kalulu Forest in Kabwe district of Central province. The main objective of...

A case study was carried out to investigate the concentration levels of chemical elements in different varieties of rape (Brassica napus L.) which were grown in five farms in Chowampanga, Kabwe district in Zambia. The purpose of the study was to monitor the levels of chemicals in locally grown...

Child marriage, also referred to as early marriage is an emerging economic and health concerns across the world and remains a widespread problem especially in developing countries including Zambia. Zambia has one of the highest child marriage rates in the world with 31 per cent of women aged...

Conservation Agriculture has been recommended as a sustainable farming system for many crops in Zambia based on reported improvements in soil infiltration, moisture, soil carbon, microbial activity and reduced bulk density over time. However, the effects in groundnuts such as plant development,...

The study examined the determinants of restoring the culture of saving in banks among Zimbabweans over the post-independence Zimbabwe. The findings showed that there was inadequacy of savings products in the market to meet different savings requirements of the diverse population. The study also...