Customer retention is key to successful operations of any business. It contributes to revenue creation and helps to build the image of an organization. Unfortunately, Longacres Lodge has lost a considerable number of customers over the past two years. This has affected its operations and the...
The purpose of the research was to assess the impact of the two types of solar photovoltaic technologies which are available in our rural communities in Zambia. This study presents the results of socio-technical assessment of solar photovoltaic interventions namely solar home systems (SHS) and...
Download PDF ↓Background- Trachoma is the most common infectious cause of blindness in Zambia. Many factors contribute to Trachoma infection. These include poor personal hygiene, lack of access to clean water, and availability and type of sanitary facility. To better understand factors contributing to the high...
Download PDF ↓The aviation industry is one of the fastest growing sources of greenhouse gases (GHGs) emissions and accounts for about two percent of the global GHGs emissions. This study therefore endeavoured to assess on how a low carbon aviation industry could be enhanced in Zambia. Thus the study estimated...
Download PDF ↓Many people in the world lack safe basic drinking water sources and rely on untreated water sources. Unsafe drinking water is responsible for transmission of diseases such as Cholera, Dysentery and Typhoid. Packaged water can be considered as an alternative to other water sources if measures are...
Download PDF ↓Catheter associated urinary tract infection (C.A.U.T.I.) is the most common nosocomial infection in hospitals worldwide and the incidence has been reported to be upto 35%. The growing antibiotic resistance amongst the uropathogens isolated from CAUTI makes it difficult for its management.In...
Download PDF ↓Communication is seen as the key factor in the success of any organization but when it comes to effective communication, there are certain barriers that every organization faces. Large organisations have deficiencies in their decentralized departments especially when dealing with large volume of...
Download PDF ↓The Zambian electricity grid system has been dominated by hydropower at 96 %, 2.1 % thermal and 1.7 % renewable (Kaluminiana, n.d.). During the 2014 - 2015 rainy season, Zambia received very low rains which led to reduced electricity production at the two major power plants. In the light of this...
Download PDF ↓Companies are required by the Companies Act No. 10 of 2018 to file annual returns with the Registrar of companies within ninety (90) days following the year end. However, most companies do not comply with this requirement. Therefore, this study is aimed at determining the causes and effects of...
This research articulates the Causes and effects of suppliers’ failure to meet orders on time at FRA for the crop marketing requisites. It was discovered that some of the challenges faced in the supply chain are supply and delivery of crop marketing materials to FRA, delivery times of materials,...