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There has been much talk on the global stage around greater diversity and inclusion in all spaces. In the matter of representation, more specifically that of women representation in top management positions, has been ongoing. While the agenda is gaining traction, much work is still to be done....

There has been much talk on the global stage around greater diversity and inclusion in all spaces. In the matter of representation, more specifically that of women representation in top management positions, has been ongoing. While the agenda is gaining traction, much work is still to be done....

The electronic commerce industry in Lusaka and throughout Zambia has changed dramatically over the last few years, evolving from a limited number of players to a platform for consumers and enterprises to conduct business. Coronavirus disease 2019 (COVID-19), which affected the global population...

The electronic commerce industry in Lusaka and throughout Zambia has changed dramatically over the last few years, evolving from a limited number of players to a platform for consumers and enterprises to conduct business. Coronavirus disease 2019 (COVID-19), which affected the global population...

The use of mobile devices in learning has grown exponentially over the last few years and continues to grow . This research was carried out in order to ascertain the adoption of mobile devices at ZCAS-U by students in the teaching-learning process. Through meticulous and detailed research which...

This study was an evaluation of the effectiveness of the promotional strategies used to support the implementation of the Proudly Zambian Campaign. This study was motivated by the Zamstat report which enumerated the rate of unemployment in Zambia which arguably has been said to have reached an...

Schools should formulate reasonable objectives and provide students with a proper learning environment. They should offer students balanced learning opportunities in all aspects of development, i.e moral, intellectual, physical, social, and aesthetic as well as nurture them to be responsible...

Schools should formulate reasonable objectives and provide students with a proper learning environment. They should offer students balanced learning opportunities in all aspects of development, i.e moral, intellectual, physical, social, and aesthetic as well as nurture them to be responsible...

Purpose – This study aims to examine the impact of the operations of multinational corporations (MNCs) in trade unions in light of globalization. The study uses qualitative approach on the case study of the Mineworkers Union of Zambia – sampled using purposive sampling technique. Findings – The...

The Research sought to evaluate the impact of outsourcing call centre service with main focus on customer experience with specific reference to MTN Zambia Limited in Lusaka District, Zambia. The study was qualitative in nature employing the inductive approach, interpretivism philosophy and case...