Search

This study examined the influence of mobile money services on Zambia’s banking sector - a case study of Zanaco Livingstone. The objectives of the study were to establish the influence of mobile money services on Zambia’s banking sector with focus on Zanaco, to determine whether mobile money...

This dissertation looks at the impact of outsourcing on the quality of service of a cellular mobile network service provider. Outsourcing is when any operation or process that could be or would usually be performed in-house by an organisation’s employees is sub-contracted to another organisation...