The Fourth Industrial Revolution (4IR), which is characterised by a fusion of physical, digital, and biological technologies, has profoundly influenced various sectors, including academic library services. This study assessed the effect of 4IR technologies on library operations within academic...
Download PDF ↓This study examined the knowledge management practices and its influence on performance at the Zambia Revenue Authority Headquarters in Lusaka. A case study design based on the quantitative approach was used in conducting this study. The data was collected through structured questionnaires...
Download PDF ↓In recent years, pupils and educators alike have utilised new technologies such as interactive tablets as a means of enhancing the learning process and teaching. The use of interactive tablets in the classroom has enriched pupils' interactive and collaborative activities by enhancing classroom...
Download PDF ↓This study investigated knowledge retention strategies and practices at the Natural Resources Development College (NRDC). Specifically, the study sought to establish the extent to which knowledge is being retained; identify tools and methods used for knowledge retention; identify the strategies...
Download PDF ↓Developments in the information technology sector have forced banks to introduce and upgrade Self Service Banking Technologies (SSBTs). Use of SSBTs requires that appropriate information is available and accessible. The information seeking behaviour of users of SSBTs in Zambia is not known; and...