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The research problem to be addressed in this study is that despite the strategic plan for One Life Assurance Zambia indicating the need for adopting E commerce in year one of the strategic plan, E commerce is far from been adopted. As such, the purpose of the study was to explore factors that are...

This study’s aim was to generate evidence to Cabinet Office of correlates of shortfalls in the implementation of the performance-based contract system for Permanent Secretaries since 2016 that could be used as evidence for improvements in performance appraisal practice. A mixed methods study...