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Mulenga, Melody
2023·Master of Business Administration·University of Zambia

This study sought to investigate the effect of business information on the performance of Small and Medium Enterprises (SME’s) in Lusaka Central Business District. The objectives of the study were to analyse the sources of business information that are most relevant and valuable for SMEs in the...

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Hamunjo, Matongo
2023·Master of Business Administration·University of Zambia

An assessment of the effects of organization change on employees at Chilanga Cement PLC, Ndola Plant sought to evaluate organization change within the establishment, examining different types of implemented change, the influence on employees and strategies for proficient change management. The...

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Makoni, Angela Elsie
2023·Master of Business Administration·University of Zambia

This study assessed the efficiency of information technology systems on border management of freight transport clearing at Chirundu One-Stop Border Post. The principle behind was to know the information technology systems used at the border and how there are used by Zambia Revenue Authority...

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Mununkila, Charles Kaboyi
2023·Master of Science·University of Zambia

Informal settlements are unauthorised human settlements associated with rapid urbanisation. As such, they are located in urban areas or peri-urban areas. Saideni is an informal settlement that has evolved and existed on state land in a rural setting of Nampundwe in Shibuyunji District. Informal...

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Hompa, Tinotenda Hugh
2023·Master's·University of Zambia

This study aimed to assess the quality of service delivery in Microfinance Companies (MFIs) in Zambia, using Tottengram Fin Services as a case study. The microfinance sector in Zambia faces challenges such as donor dependence, rising operational costs, low client retention, high staff turnover,...

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Zulu, Nkhumbukila
2023·Master of Business Administration·University of Zambia

This study evaluated the efficacy of online digital platforms in facilitating recruitment within a non governmental organization (NGO) in Lusaka, focusing on John Snow Health Zambia (JSH-Z). Through a qualitative approach aligned with interpretivist principles, 92 JSH-Z employees were surveyed to...

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Mildred Muhyila
2023·Doctor of Business Administration of Zcas·ZCAS University

The purpose of the study was to investigate the utilisation of some 4IR technologies, namely, big data (BD), the internet of things (IoT), artificial intelligence (AI) and cloud computing (CC), among aquaculture micro, small and medium enterprises (MSMEs) and evaluate the effect of the 4IR...

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