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1. An assessment of conflict management strategies and their effectiveness in public universities: a case study of the university of Zambia

Zgambo, Emmanuel Wharobs
2022·Master of Science·University of Zambia

The purpose of this study was to assess conflict management strategies and their effectiveness in public universities: a case study of the University of Zambia (UNZA). The objectives that guided this study were to; establish the causes of conflict at UNZA, identify strategies used by the...

Communication in organizationsConflict managementConflict management strategies--Public universities
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