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This study evaluated the efficacy of online digital platforms in facilitating recruitment within a non governmental organization (NGO) in Lusaka, focusing on John Snow Health Zambia (JSH-Z). Through a qualitative approach aligned with interpretivist principles, 92 JSH-Z employees were surveyed to...

The main aim of this study was to investigate the factors influencing procurement performance within Luanshya Municipal Council, located in the Copperbelt region of Zambia. To achieve this aim, the research had several objectives, including analysing the relationship between procurement planning...

Corporate governance principles can have a significant impact on the management of the church. These principles are designed to ensure that an organization is managed in a responsible and ethical manner. This includes setting up processes for transparency, accountability, and effective...

Tax is one of the biggest sources of revenue in any Country. However, because delinquent taxpayers still exist, there are usually large sums of uncollected revenues, in terms of principal tax and subsequent penalties and interest accrued because of either not filing returns on time or not paying...

This study aimed to investigate the effects of continuous training on employee performance through a Performance Management System (PMS) that rewards superior performance and initiative. Data was collected from a sample of 88 employees using both quantitative and qualitative research methods to...

Scholars have argued that although Enterprise Risk Management (ERM) is a necessity to organizations or companies, the rate of implementation is still low (Mc Neil, 2015). The problem however, remains that most authors have not specifically looked at the effects of Enterprise Risk management...

This study delved into the comprehensive evaluation of the growth trajectory of the National Pension Scheme Authority’s investment portfolio spanning the years 2015 to 2020. NAPSA, as a significant player in pension fund management within the designated period, has witnessed notable...

The purpose of this study was to examine the role of organisational learning in customer relations management, using a case study of Microfinance Institutions in the central business district of Lusaka, Zambia. The study was prompted by the problem of a continuous rise in customer complaints....

The study aimed to explore the economic effects of student loan recovery on ex-beneficiaries of the former University of Zambia. The primary focus was on the repayment interest rate, the student loan repayment period, and the effects of student loan repayment on savings and disposable income. The...