Corporate Governance can be defined as the directing and controlling of corporations. It became popular after the collapse of several large corporations such as Enron and WorldCom. The collapse of corporations caused depositors to lose their savings, investors to lose their investments worth...
Download PDF ↓This study investigated the performance of parastatal companies in Zambia, with a specific focus on the Zambia Postal Services Corporation (ZAMPOST). Through a detailed case study analysis, the research aimed at uncover the strengths, weaknesses, and areas for improvement within ZAMPOST, while...
Download PDF ↓This study explored the significance of financial literacy among retirees, focusing on those affiliated with the Public Service Pensions Fund (PSPF) in Zambia. Retirement planning and financial management were critical aspects affecting retirees' quality of life and financial security...
Download PDF ↓The purpose of the study was to establish a relational analysis between advertising costs and dairy products sales volumes at Parmalat Zambia limited for the period 2012-2016. Descriptive research design was employed with a sample population of 105 participants. Data were collected using...
Download PDF ↓The main goal of this study was to analyse the challenges of Stanbic Bank Zambia’s digital innovation services on customer satisfaction among the bank’s customers. The study sampled 50 customers and collected data using questionnaires. A descriptive survey design was used in the study....
The study sought to review strategies banks have adopted to gain market share of the unbanked community dominated by mobile network operators: a case of Zanaco bank. The theoretical framework was based on the Ansoff Matrix. The study was based on Zanaco marketing managers and top management. 103...
Download PDF ↓The purpose of this study was to review strategy implementation in public universities in Zambia using the University of Zambia as a case study. Strategy is hailed as a solution to emerging victorious from a maze of competition that organisations find themselves. This study therefore was to...
Download PDF ↓The objective of the study on ‘Addressing Challenges in Accessing Finance by Small and Medium Enterprises (SMEs) in Kitwe District of Zambia, was to examine the constraints experienced by SME owners in their quest to access financing from financial institutions, to fund business initiatives such...
Download PDF ↓Across the globe, the banking industry has evolved over the past decades in the areas of technology and one of such areas is online banking. The convenience, easy access, and acceptable means of transacting in the customers day-to-day business operations is making more banks’ customers satisfied...
Download PDF ↓The purpose of the study was to investigate the efficiency of automated credit risk strategy approved in 2019, compared with manual earlier used by Standard Chartered Bank, to enable reduce debt default and manage risk among clients of Lusaka, district Zambia. The study used loan client...