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This study’s aim was to generate evidence to Cabinet Office of correlates of shortfalls in the implementation of the performance-based contract system for Permanent Secretaries since 2016 that could be used as evidence for improvements in performance appraisal practice. A mixed methods study...

Employees in the primary education sector are faced with a number of challenges in their places of work. In order to deal with these challenges, they form trade unions in an attempt to enhance their strength and fight for improved terms and conditions of service. In order to be effective trade...

The study explored the contribution of teachers' unions in promoting a peaceful learning environment in selected schools of Lusaka, district, Zambia. A case study design was employed on a target population that comprised 28 participants from primary and secondary schools and teacher unions....

This study explored homework policy implementation in selected primary schools of Kalabo District in Western Province of Zambia with particular focus on prospects and challenges. The study utilised social constructivism theory by Levy Vygotsky 1978. The objectives were; to explore teacher’s...

Whereas Trade Unions bargain with the employer on behalf of union members, workers are still subjected to poor terms and conditions of employment in Zambia. Additionally, casualization of labour and contract employment that aim to avoid the costs of long-term employment are common in public...

In the recent past, attempts have been made to improve service delivery by local councils in Zambia. These include the re-introduction of unified local Government Service Commission and passing of Local Government Amendment Act of 2010. These attempts aimed at improving services being delivered...

This study is a historical investigation of the changing roles and challenges of trade unions in Zambia using the case of Zambia National Union of Teachers (ZNUT). It started as Northern Rhodesia African Teachers Association (NORATA), in 1953 and became Northern Rhodesia Union of Teachers (NORUT)...

This study is a historical investigation of the changing roles and challenges of trade unions in Zambia using the case of Zambia National Union of Teachers (ZNUT). It started as Northern Rhodesia African Teachers Association (NORATA), in 1953 and became Northern Rhodesia Union of Teachers (NORUT)...

Public Service delivery has, over the years, transitioned from being influenced by the Old Public Management (OPA) paradigm which was concerned with structures and bureaucracy to the New Public Management (NPM) and the New Public Governance (NPG) models. The new models advocate for the...

This study employed a cross sectional survey research design to assess service-learning in the teaching of civic education in selected secondary schools in Lusaka province. The purpose of this study was to assess how teachers and pupils interact in and outside classroom focusing on pedagogical...