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The study aimed to investigate the effectiveness of the existing customs strategies in mitigating smuggling of goods in Zambia with the following study objectives; to assess the effect of taxes on smuggling in Zambia; to analyze the relationship between willingness to pay taxes and smuggling in...

The study investigated the implementation of Electronic Records Management Systems (ERMS) in government Ministries in Zambia. A survey research design was used combining both quantitative and qualitative research techniques. The objectives of the study were to; establish the extent to which...

This study aimed to investigate the relationship between project scope and project success in the nine non-governmental organizations (Centre for Infectious Disease Research in Zambia (CIDRZ), Care International, Zambia Land Alliance, CELIM NGO, PATH, Akros, Community Outreach Foundation, Save...

This research aimed to investigate the state of record management at the Chibombo District Education Board Secretary‟s Office and its Effect on Teachers in Central Province, Zambia. The study was purely qualitative and guided by the records life cycle model of Theodore Schellenberg and the...

The Objective of this study was to investigate the challenges of implementing the IPSAS in government and various agencies in Zambia using descriptive research design. The scope of this research encompassed individuals associated with Government Ministries and agencies as its target population....

Direct exports to international markets by manufacturing SMEs have been attributed to the challenges of internationalizing SMEs. Challenges of internationalization that act as barriers for internationalization. The study took a quantitative approach to understand the challenges of...

Gender Based Violence (GBV) is a serious health problem and a violation of human rights targeted at individuals or groups based on their gender. Although majority of the victims of Gender Based Violence are women, GBV against men has also been on an increase in the country. The aim of this study...

The purpose of this study was to investigate the impact of mobile money services on the profitability of Commercial banks in Zambia. The study was guided by three objectives; (i) To examine the level of use of mobile money services in Zambia; (ii) to assess the measures of financial performance...

This study sought to investigate the impact of electronic records management on service delivery in the Department of Immigration. Specifically, the study had the following five objectives to achieve at the end of the study: to establish employee’s experience with the electronic records...

The study investigated internal controls for Zambia Airports Corporation Limited financial performance. This was necessitated by the observance of weaknesses in internal controls and financial performance of selected parastatal bodies in Auditors General’s report for the year ended 31st December,...