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Employees in the primary education sector are faced with a number of challenges in their places of work. In order to deal with these challenges, they form trade unions in an attempt to enhance their strength and fight for improved terms and conditions of service. In order to be effective trade...

Whereas Trade Unions bargain with the employer on behalf of union members, workers are still subjected to poor terms and conditions of employment in Zambia. Additionally, casualization of labour and contract employment that aim to avoid the costs of long-term employment are common in public...

In the recent past, attempts have been made to improve service delivery by local councils in Zambia. These include the re-introduction of unified local Government Service Commission and passing of Local Government Amendment Act of 2010. These attempts aimed at improving services being delivered...

Public Service delivery has, over the years, transitioned from being influenced by the Old Public Management (OPA) paradigm which was concerned with structures and bureaucracy to the New Public Management (NPM) and the New Public Governance (NPG) models. The new models advocate for the...

In 1997, the Government of Zambia introduced the Annual Performance Appraisal System (APAS) which was an integral part of the Performance Management Package (PMP) with the principal objective of introducing a culture of work planning and target setting in Government Ministries and Other Spending...

Retrenchment of the Public Service was part of the restructuring that took place during the Public Services Reform Programme (PSRP) of 1993. Among others, the aims of government through the PSRP were: to restructure to make the Public Service leaner through a targeted retrenchment programme so...

The main purpose of this research was to investigate the main impediments to the institutionalization of the Annual Performance Appraisal System in the Zambian Public Service. Institutionalization of reform programmes such as performance appraisal has proved to be a daunting and challenging...

In order to improve service delivery, the Zambian Government embarked on a programme to reform its public service in 1993. The implementation of the reforms has been going on for the last thirteen years. It is therefore expected that the implementation of the public service reforms has resulted...