The purpose of this study was to assess conflict management strategies and their effectiveness in public universities: a case study of the University of Zambia (UNZA). The objectives that guided this study were to; establish the causes of conflict at UNZA, identify strategies used by the...
The purpose of this study is to investigate the Causes and Effects of Conflict at National Pension Scheme Authority in Zambia. The study employed descriptive research design and used questionnaire to collect data from sampling frame of 200 of which 20 respondents participated in this research in...
Download PDF ↓The overarching focus of this study was to explore hospital management conflict resolution practices in selected departments in Trident town clinic of Kalumbila district, Zambia. Precisely, the study sought to explore the sources of conflicts between and among individuals in hospitals, find out...
Download PDF ↓The purpose of this study was to explore the conflict management strategies used in the management of public schools in Kabwe District, Zambia. The study was guided by the following objectives; to establish the types of conflict that are common in public schools, determine factors that lead to...
Download PDF ↓This study sought to assess interpersonal conflict management strategies used at Oryx energy company limited of Lusaka-Zambia. This took a qualitative case study research design whose main objectives were to establish the perception that employers and employees had on the term conflict...
Download PDF ↓The main purpose of this study was to investigate the causes and effects of chieftaincy succession disputes of the Lungu of Mpulungu district of Zambia’s Northern Province. The study sought to fulfil the following objectives: To verify the existence of chieftaincy succession disputes; to...
Download PDF ↓The aim of this study was to investigate the causes of traditional succession disputes in the succession conflicts that surrounded the Lungu Chiefdom of Mpulungu district in Zambia. This research used a qualitative-descriptive research design. Data was obtained from the purposively sampled...
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