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This study’s aim was to generate evidence to Cabinet Office of correlates of shortfalls in the implementation of the performance-based contract system for Permanent Secretaries since 2016 that could be used as evidence for improvements in performance appraisal practice. A mixed methods study...

The implementation of the Treasury Single Account (TSA) in Zambia brought about drastic changes in the management of public funds. The Bank of Zambia assumed custodianship of public funds while Commercial Banks remain revenue collection agents throughout the country. This study investigated the...

This study investigated the impact of the COVID-19 pandemic on employment within Zambia's tourism industry, focusing on the years 2020 to 2022. The study used a quantitative research design in which 120 respondents from different tourism sectors participated. The findings revealed the impact of...

Direct exports to international markets by manufacturing SMEs have been attributed to the challenges of internationalizing SMEs. Challenges of internationalization that act as barriers for internationalization. The study took a quantitative approach to understand the challenges of...

These challenges have emerged due to the profit maximization motive of the SME owners at the expense of conserving the environment and the values of society. Currently, there is a pressing need for entrepreneurs to adopt environmentally friendly strategies, technologies, and products that will...

Lusaka City Council (LCC) is critical in funding and delivering essential public services across Zambia's capital—however, LCC grapples with persistent underperformance in revenue collection. From 2018-2021, gaps between budgeted and actual revenues averaged over 20%, totalling K264 million in...

Staff turnover in the Zambian banking industry has been and still is a menace. For smaller banks especially, it continues to manifest itself even among newly employed graduates. The aim of this research study was to establish the factors associated with staff turnover in the banking industry,...

Taxation is the pillar of public sector finance and is therefore critical to the short-term performance and long-term growth of the economy. However, the challenges of collecting taxes in less advanced economies such as Zambia is well documented in the empirical literature, particularly in...

Money Laundering is a widespread problem that has negatively impacted many countries in various parts of the world. Zambia is one of the countries in the world that is rated as having a medium high money laundering risk. One of the sectors which have contributed to this rating is the real estate...

This paper evaluated factors affecting sustainability of donor funded orphanage homes projects. In order to conduct this investigation, the study adopted a qualitative method following the descriptive research design.The study sample comprised of 61 project implementers and targeted 29 registered...