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Tax collecting in the developing countries has been associated with a lot of fraud which is a challenge to detect. This is because of the growth in size of data and also the absence of fully automated business processes. Zambia’s tax administration is not an exception to such challenges. Zambia...

This dissertation looks at the impact of outsourcing on the quality of service of a cellular mobile network service provider. Outsourcing is when any operation or process that could be or would usually be performed in-house by an organisation’s employees is sub-contracted to another organisation...

Reliance on oil importation, electricity on the national grid, and other conventional fuels has a direct effect on the National Energy security and has become one of the most challenging problems that require to be tackled as the fossil sources are rapidly diminishing and electricity supply...

Zambia has a number of Information and Communication Technology (ICT) policies and legislation in place which address internet usage and access such as the Zambia National ICT policy and the ICT Act of 2009 and the Electronic Communication and Transaction Act of 2009. The aim of the study was to...

The Revised Sixth National Development Plan states that there will be an increase in urbanisation and infrastructure development. This process has an impact on the environment and economy therefore proper land use planning is critical to sustaining the economic developments. However, most of the...

The purpose of the study was to investigate the application of ICTs and its relationship with the improvement of teaching and learning in selected secondary schools in Mumbwa District. A sample comprising of 58 participants (12 ICT teachers and 46 non ICT teachers) was drawn from six secondary...

The purpose of the study was to investigate the application of ICTs and its relationship with the improvement of teaching and learning in selected secondary schools in Mumbwa District. A sample comprising of 58 participants (12 ICT teachers and 46 non ICT teachers) was drawn from six secondary...

Organisational Safety Culture has increasingly come to the fore as an important aspect of Safety, Health and Environmental (SHE) Management. Scanty literature could be found on the application of the concept within the electricity industry in Zambia. Literature reviewed showed that the state of...

Food security remains a corner stone of every economy. This concept is defined as having both the physical and economic access to food that meets people's dietary needs as well as their food preferences. Attaining Food security has been a major problem world over and this problem has mainly...

Rail transport plays a critical role in the development of any country. With its inherent advantage of being bulk carrier, safer and cheaper, rail transport is an important cog in intermodal transportation. It is also more environmentally friendly, has less congestion and has a better fuel...