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The purpose of this dissertation was to evaluate the effort, efficiency and performance of private water utilities to improve service delivery in Chawama Township, by Lusaka Water and Sewerage Company (LWSC). 200 household heads who were selected using systematic sampling, were interviewed in...

This dissertation discusses developmental policy-issues linked to events before and after the change of policy-actors in 1991 and the re-election of MMD state players in 1996 national elections. While its focus is on comparing institutional policy-making and policy-implementation capacity of the...

Many other countries including Zambia, have been trying to improve the delivery of service to its citizens. In the year 1993, Zambia implemented the Public Service Reform Programme. This was not the first Zambia had tried to reform the Public Service. Zambia had instituted a number of reform...

This report is a result of the attachment and study of the sexual and reproductive health services provided to young people in Kabushi Township of Ndola by the Ndola District Health Management Team. It is a culmination of an attachment to such services in partial fulfillment of the requirements...

1.STATEMENT OF THE PROBLEM Zambia has seen a tremendous rise in crime, and consequently the government has been preoccupied with how the rising crime rate could be reduced. There have been different strategies adopted by the government in order to curb the rising crime rate and rehabilitation of...

The theory of representative bureaucracy advocated as a panacea for bureaucratic isolationist tendencies and as a mechanism for ensuring bureaucratic responsiveness to client needs has in recent years gained popularity because of its inherent normative value for enhancing the recruitment and...

This study attempted to reconstruct the history of Mununshi Banana Scheme (MBS) with a view of analysing problems that contributed to the failure of Rural Development through Agricultural Projects in Zambia. The study pinpointed the importance of agriculture in rural development. It demonstrated...

Losing parents and other significant adults can render children vulnerable including increased risk of experiencing negative outcomes such as stress, loss of self-esteem, depression, anxiety etc. Some children develop capacities to rebound from such challenges while others don’t. Children who...

This dissertation discusses the Kuyabila songs, called Ziyabilo, (pl ,ciyabilo, sing.) of the Tonga people known as Batonga, (pl,j Mutohga, sing,) of the Southern Province of Zambia,The first Chapter deals with the social context of ziyabilo which includes geographical, historical and...

A conflict approach is used in this study for refuting/accepting race as a base for social stratification in colonial Zambia; for identifying the main form of social stratification in the colonial society and for identifying causal relations among racial', class, and status forms of social...