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The research problem to be addressed in this study is that despite the strategic plan for One Life Assurance Zambia indicating the need for adopting E commerce in year one of the strategic plan, E commerce is far from been adopted. As such, the purpose of the study was to explore factors that are...

This study’s aim was to generate evidence to Cabinet Office of correlates of shortfalls in the implementation of the performance-based contract system for Permanent Secretaries since 2016 that could be used as evidence for improvements in performance appraisal practice. A mixed methods study...

The purpose of this study was to investigate the effectiveness of the annual performance appraisal system (APAS) at the National Institute of Public Administration. Literature review indicated that although there is significant research on the use of performance appraisal in the Zambian corporate...

Drivers’ turnover in the Trucking industry continues to remain a challenge that every Trucker grapples with. In Zambia, this predicament is exacerbated by a worsening shortage in the drivers’ market, a growing number of Trucking businesses and a largely inefficient Railway system, which heightens...

This study addressed factors affecting fire insurance uptake at household level among Makeni residents in Lusaka, Zambia. In carrying out this study, a survey was conducted. The target population was the residents of Makeni. The sampling technique used was simple stratified random sampling where...

Development of appropriate turnaround strategies to enhance profitability is vital to the survivability of Investrust Bank Plc. Which has been making losses consistently in the period 2013-2018. The brand is under serious threat and a turnaround to address the crisis is discussed hence, the study...

Development of appropriate turnaround strategies to enhance profitability is vital to the survivability of Investrust Bank Plc. Which has been making losses consistently in the period 2013-2018. The brand is under serious threat and a turnaround to address the crisis is discussed hence, the study...

The aim of this study was to develop a framework of actions that could be used to enhance the visibility and boost the image of Rusangu University using social media. Social media are web-based communication tools that enable people to interact with each other by both sharing and consuming...

The aim of the study has been exploring the accessibility of COMESA TFIs by SMEs in Zambia. The objectives of the study were to describe the extent of TFIs Utilization in Zambia, understand the form the point of SMEs how they utilise, understand based on lay accounts barriers to utilization of...

Studies on the effectiveness of development aid have yielded different results in different localities, raising the need for addition studies that can explore and understand factors influencing project sustainability. The overall aim of this study was to examine factors affecting the effective...