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This study’s aim was to generate evidence to Cabinet Office of correlates of shortfalls in the implementation of the performance-based contract system for Permanent Secretaries since 2016 that could be used as evidence for improvements in performance appraisal practice. A mixed methods study...

This study sought to assess the effects of microfinance credit on public service workers. The study was conducted in Lusaka province, with an extension of one district in Central Province. The study adopted a mixed research approach and used a concurrent nested research design. The data used in...

This study investigated the effects of occupational stress on service delivery in the Zambia Police Service CID in Lusaka Urban district. The study employed a mixed methods approach and Yamane sample size formula was used to calculate a sample size of 211 respondents from a population of 450...

This paper evaluated factors affecting sustainability of donor funded orphanage homes projects. In order to conduct this investigation, the study adopted a qualitative method following the descriptive research design.The study sample comprised of 61 project implementers and targeted 29 registered...

Motivated workers tend to show extra commitment towards their work which translate to higher personal performance and consequently improved organizational performance. Financial or monetary rewards such as salary, fringe benefits, bonuses and commission do not necessary motivate employees. There...

Donor Agencies play a very important role in administering development interventions by providing financial and technical support to governments as well as Non-Governmental Organizations (NGOs). The support is mostly administered through grants. To achieve their objectives, it is very important...

Employee Retention is a process in which employees are encouraged to remain with an organisation for the maximum period of time or until the completion of a project. Successful organisations need to do more than just hire the right people but retain the right people for the jobs. Failure to...

Management strategist in most organizations are faced with challenges of attracting and retaining top-notch employees within their organizations. Apart from attractive monetary compensation, leaves, job rotation as a method of employee retention has least been researched on. Therefore, the use of...